The picture at booking did not match up with the room we got. The room we got was in poor condition. Lots of contractors staying and were kind of loud at night. We checked out after one night because of the noise from the contractors and I felt a little bamboozled between the picture at booking vs what we got

Clean and quiet. The staff was very helpful. The location was at the West edge of town so it was easy to get in and out of without too much traffic. I would stay there any time I came to Traverse City.

We drew an unlucky arrival because a previous guest had an accident in the hot tub, so it was closed for sterilization. Guests must realize that if you want daily housekeeping, you MUST specify a daily visit or else nobody will enter your room. Finally, we tipped the hard working housekeepers, but discovered the guy stripping the rooms often pockets the money. Give the tip to the front desk in the envelopes by the Bible if you want the housekeeper tipped. Not a perfect experience but we wanted value and our needs were served properly. Excellent breakfast offering. This saved our family 40 bucks a day in avoiding morning restaurants.

The room appeared to be in the midst of a makeover. Patches on walls needing paint...2 colors of paint around mirror.
Only a few ice machines worked. TV was hard to work...had to have tech come twice to get any channels...no directory. Breakfast was minimal.
Not usually what I expect from a Quality Inn

We didnt have much interaction with the staff, just at check in. Didn.t use the hot tub or the pool. The room was clean and breakfast was good, with a wide variety of choices.

Room was very clean. Bath and halls were clean, but old.

The room was ok.

The hotel was in need of an update. The bathtub in the bathroom appeared to have large yellow stains on the grounf, and the shower head seemed to have been neglected for an extended period. Furthermore, the room had a discernible odor of cigarette smoke, despite the hotels non-smoking policy.

For breakfast, I prepared two Belgian waffles, both of which had an unappetizing, sour taste, suggesting the waffle batter may not have been fresh & had been setting for weeks. Consequently, I chose not to consume breakfast.

I wish I wouldve taken pictures. . The staff was nice.

Room was not as clean as you would like.

Exactly what we paid for; nice, clean room, nice pool and hottub although small and great location.