This is one of the best hotels we have ever visited.
The communication from the staff was so swift and efficient with Mr Adnan Asaz responding to my emails a few weeks prior to our visit with astonishing alacrity.
A pick-up from the airport was waiting for us on arrival in Kolkata and on reaching the hotel many of the staff were there to great us including general manager Natasha.
What a friendly hotel!

Great hotel embued with charm and elegance. The rooms have high ceilings, comfortable beds and most importantly international power sockets, something i wish all hotels had. Staff is very courteous and helpful. A wide selection of healthy breakfast options are a welcome start to the day. No complaints. Id come here again...

Simply amazing

We overcame initial issues with our reservation and WiFi connectivity to enjoy our 3-night stay. The heritage location and personalized hospitality were highlights. Notably, the IT team facilitated internet connectivity and access to the Business Center for two overnight cancer research meetings. We enjoyed breakfast at threesixtythree and appreciated the follow up from Senior Sous Chef, Karuna Banerjee!

Nice large hotel in very central location in Kolkata. A nice oasis in a complex and noisy city. Food prices expensive for the city

Our stay was enjoyable. However, it would have been nice to have some noise control in the pool area and lobby.

Luxurious hotel with a perfect location. Everything you would expect from this type of hotel.

It is an old hotel but has been renovated nicely throughout the hotel. We stayed in premier room for 5 nights . Large bedroom but the bath room is very small. The room serves was excellent. The staff were very helpful and made our stay very comfortable.
We have few little issues in the room but they were put right straight away.

I wasn’t very impressed with the service in the dining room. Few times we were take to a table which was dirty and we were told sit while they were cleaning.
They shouldn’t have take us to the table before cleaning. We were happy to wait for them to clean the table before we were taken to the table. After ordering cooked breakfast there is long waiting some days we were waiting for the menu for over 5 minutes. You will have to wait for tea another 5 times. We had to wait for everything.

There are plenty of staff in the dining room but I think they need more training.
All the staff including the door men were very helpful.
Thank you everyone for making our stay comfortable.