My go to Hotel in Santorini. Five star all the way! The service is wonderful. I have stayed twice and both rooms were excellent.

Good experience for the hotel and good trip for the Greece

Absolutely disgraceful. This hotel showed zero compassion or professionalism. They hid behind policy, refused to engage with us, and were completely uncompromising. No empathy, no willingness to even talk through the situation - just stonewalling. Shameful way to treat paying customers.

Wonderful property in one of the most scenic locations on earth. Staff is amazing and the breakfast offerings were excellent.

Fabulous stay at a smaller, intimate hotel with one of the most beautiful views in the world, of the caldera of Santorini. Excellent service, delicious breakfasts, we enjoyed a wonderful sunset dinner at Botrinis. The pools were nice. Bed mattress and linen could be better, otherwise perfecto. Although at the heart of Oia, the hotel is privately set on its cliffside.

It was one of the most memorable stay ever. The staff made it extra special

If anyone is ever wondering, should they stay and they have the budget for this hotel, they should absolutely stay here and they should book multiple nights. We thought we could do it in one night and we were sad to learn that they didn’t have additional nights available as we wanted to stay longer. The service, the food, the location, and the accommodations are unmatched. Excellent BEYOND five star all the way.

There are so many options in Santorini but I cant imagine having chosen a better spot. We debated whether to stay in Oia or Fira, but we are so happy we stayed in Oia and especially at Katikies. The location, views, condition of the property, staff, etc were all as good as it could get. Highly, highly recommend.

Given the price it is the worst hotel Ive probably ever stayed at for the simple reason that the ceiling in the room is absurdly low with white paint, bad lighting, and no warning sign or verbal warning so I hit my head multiple times even though Im only average height at 510" which is ridiculous. I also submitted hotels.com feedback about this but they didnt followup nor was I offered an upgrade or spa discount like I think I was maybe supposed to be given my hotels.com status. Housekeeping also wasnt perfect but not a big problem. The low ceiling is a huge problem and made the stay very uncomfortable.