Great levels of communication and customer service

Clean room, minor issues with ants

Rooms were clean and spacious, only issues was the ants entering the room, whom were used to feeding off curbs near kitchen table and sofa.

Could not fault a thing. The apartments were immaculate towel change and made up beds everyday. The location was perfect a few minutes from the strip but were not affected by any noise at night. Staff were so helpful and little touches like milk and biscuits on arrival along with complimentary beach bag and refillable water bottle. The poolside bar was great for food and it was really reasonable prices not expensive at all. We had an amazing stay and would definitely stay again

a very quiet place. easy parking. very nice staff. well located to visit Algarve.

The property was great but didn’t match our needs for one night accommodation - for example the pool was closed by the time we arrived and they had two pages of terms and conditions that we everyone had to sign upon arrival. These terms and conditions or pool closing time wasn’t disclosed. They would not let us into the room until all paperwork was done-in other hotels one person completes the paper work at the reception and the rest of the family can go to the room. The hotel is located in a party part of town and this should be disclosed - young people partying until 6 am.

Good stay in a very good location. Everything you need for self catering. Many little supermarkets, restaurants and cafes nearby. However, I found the food quality poor anywhere near the property, but it’s obviously not the hotels responsibility.
Check in was fast and we even got to check in many hours earlier than expected, so this was so convenient and great as we travelled with kids and had many luggage’s.
Staff is always very welcoming and always willing to help.
Rooms are spacious and cleaned every day. Downside is that none of the pools were heated. This was really disappointment as my little one was looking forward to some splash in the pool. If I will travel again with the family then I would
Probably stay elsewhere due to freezing swimming pool. Please consider heating at least a baby pool!

All staff were very friendly. The room was very clean and neat.

Property location is excellent and ocean views outstanding. The area is very noisy and it would be nice if the rooms were a bit more soundproofed. Parking is also a challenge as the hotel has very few spaces and on busy beach days it is difficult to find space. Overall a very good place to stay.

Beutiful setting and wonderful staff. Some of the guests were rowdy, but the staff did what they could to settle them down and make the stay pleasant