This is a terrific hotel. The rooms are clean and modern, the shower is excellent, and the location is perfect. A 2 minute walk from on the central train station. The staff is truly amazing and could not be more helpful. My only complaint is the breakfast is rather disappointing. I would stay here anytime.

Recommendations for dining were spot on!!

Property was very good overall. Bar/food selections were pretty good. Blackout curtains were very good allowing for sleeping as late as desired. Location was very good as well.

The bed and pillow are so comfy, the personalise welcome card and freebies are bonus, thanks for the team in Pillow city hotel

Fabulous from the moment we checked in. Check in was quick efficient and we had a room upgrade at no extra charge. Reception staff were incredibly friendly and helpful. The room was lovely, incredibly spacious and pretty much perfect. The breakfast was the best I have experienced in a long time, everything was well cooked with quality ingredients throughout.
Quality of the linen and toiletries was excellent. Honestly a fabulous experience from beginning to end.

The Pillows Hotel was perfect for us and our stay in a fantastic city. It is located in a great place, just a 5 minute walk from Gare Centrale, and so you can jump on a train to Ghent or Bruges or explore Brussels. The staff were so helpful and even our early check in didn’t cause a problem. I would fully recommend a stay at Pillows for a city break in Brussels!

Room was spotless and staff very friendly.

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Genuinely this was such an incredible group of staff - I stayed for a whole week - the perfect location, rooms had an awesome vibe. I thoroughly loved this hotel (the food was amazing too - especially the breakfast!)

The main problem was getting to it.