Property is very well located but rooms did not meet the standard of a four-star hotel. Hotel air con was poor due to “control” from front desk. Management could not or would not improve the temperature in the room (hovered near 28 degrees centigrade) despite numerous requests to cool the room. Two of three mirror lights in the bathroom were out and were not replaced upon request. Did not use the restaurant services so cannot comment on quality of service staff. Beware summer stay in this property.

Staff was more than helpful, even assisting me after having all credit cards stolen in Venice. Loved the room, bedding, bathroom. Cute boutique Italian flavor! Excellent stay. Im glad Copilot recommended for me!

Very comfortable hotel in a very convenient location. Friendly and helpful staff and most importantly, very efficient air conditioning in the room (needed as it was 35 Deg C)

June heat wave, and the ac in the extension block kept up admirably. Good breakfast, and excellent location for station and a stroll into town. Very helpful staff.

Great location for station and a pleasant walk into city. So good to arrive to air conditioned room on a hot evening. Friendly helpful staff and good facilities

Our stay at the Hotel Firenze was excellent. The hotel was clean and comfortable. It was close to the historic part of the city, about 15 minutes from the Arena. Check in and out was very easy. Would definitely recommend staying here.

Super location in the city center of Verona!

Bar was fine.

.

The staff were extremely helpful at check in. We were early so we were able to leave our luggage and explore. The room was very nice and the Buffett breakfast was great! It was an easy walk to the arena. Great location.