The location is very convenient, in the middle of the city, and within proximity of restaurants and shopping.
But the hotel is in miserable condition and needs a total renovation.
The rooms are dated, abused and deteriorated.
I am surprised how they still can obtain permit to operate it.
Surely I dont recommend it.

My visit was not great. Let me start with the positives.

The staff is awesome, friendly, thoughtful, professional and always on the spot. They really did do a great job. The Location is good.

Now the rest. The bathroom kept leaking, the water was consistently inconsistent in temperature, my 3rd bed (roll away bed) was sooooo uncomfortable and should be immediatly thrown out. My room was missing a lamp and for some reason they couldnt find a lamp to replace it with? The breakfast food was not great, and not worth it. The kitchen staff was awesome.

The hotel elevators were partially out of service and didnt work fast or efficiently at all. I kept having to have my cards reset every day and the card system was on/off working right.

Generally speaking while they did well in the staff service, overall it wasnt work it. The hotel needs to be updated and needs some TLC.

Noisy, uncomfortable matters and pillows, restaurant right outside the room door so you hear people and music and plates all the time

Lilia was great in the reception, great service!! breakfast has poor selection, eggs 🍳 made were badly prepared, lunch has good selection.

Customer service not answering my massage nor my calls , unacceptable

Great hotel. Good value

The hotel offers very good value for money. its not the best located in the older part of town but perfectly safe and plenty of cheap taxis to ferry you around. I stayed in a spacious room which was clean, good beds/sheets and bathroom. The room shows signs of wear i.e. sockets and general decor. The pool and gym were good. I only eat breakfast which again was good value.

I found a toothbrush on the floor from another residents and the TV control was all oily and with dust and the light switches with a lot of dirt. And the boy from the reception from Zimbabwe was the only one who explained things calmly and all easy to understand. The other employees were very much on top of me, it seemed that they were suspicious of my stay at the hotel.

Noisy room with drilling in the wall at night, unable to maintain constant temperature in the shower. AC is too cold

Good facilities, great service but there were several damp spots on the roof